Getting Started

Sign in and authentication

How magic link login and OTP codes work, and what to do when they fail.

Updated: 2026-02-18

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How Numwisely handles login

Numwisely uses passwordless authentication. You enter your email address and receive a magic link by email. Clicking the link signs you in immediately. There is no password to create or remember.

Every email also includes a 6-digit OTP code for cases where clicking the link does not work — most commonly on mobile devices or when corporate email security software scans links before you can click them.

Mobile login (OTP code)

On iPhone and iPad, clicking magic links from the Mail app opens them in Mail's in-app browser, which does not share session data with Safari. This means the click-through link will not work on iOS.

The reliable method on mobile is: open the email, copy the 6-digit code shown prominently in the message, go to the Numwisely login page in Safari, enter your email, tap Continue, and then enter the 6-digit code in the code field. The code expires after 60 minutes.

New account vs returning user

If you are signing in for the first time, you receive a "Confirm your email" message. Clicking the confirm link or entering the code creates your account and logs you in.

If you already have an account, you receive a "Log In" magic link. Both flows use the same OTP fallback.

Session duration and logout

Sessions persist in your browser until you explicitly log out or clear browser data. There is no automatic session expiry during normal use. To log out, use the account menu in the top navigation.

Common login problems

If login is not working, check these in order: confirm the correct email address was used; check the spam or junk folder; confirm the email was opened within 60 minutes of receiving it; try the OTP code instead of the link; clear browser cookies for the site and try again.

Corporate email security tools (Microsoft Defender, Proofpoint) sometimes invalidate magic links by prefetching the URL before you click it. In this case, the OTP code is always the reliable fallback.